The Media Equation is a general communication theory that claims that people tend to treat computers and other media as if they were either real
people or real places. The effects of this phenomenon on people experiencing
these media are often profound, leading them to behave and to respond to these
experiences in unexpected ways, most of which they are completely unaware.
Originally based on the research
of Clifford Nass and Byron Reeves at Stanford University, the theory explains
that people tend to respond to media as they would either to another person (by
being polite, cooperative, attributing personality characteristics such as
aggressiveness, humor, expertise, and even gender) – or to places and phenomena
in the physical world – depending on the cues they receive from the media. Numerous studies that have evolved from the
research in psychology, social science and other fields indicate that this type
of reaction is automatic, unavoidable, and happens more often than people
realize. Reeves and Nass (1996) argue that, “Individuals’ interactions with
computers, television, and new media are fundamentally social and natural, just
like interactions in real life,”
#commtheoryisfun